Faq

My account

How can I register in mayurshilpacraft.com?

• Go to mayurshilpacraft.com, then click on registration . It will take you to a page having a simple form with your basic information, then click on submit to register a new account.

Can I purchase without registration?

• No, you can’t purchase without registration.

Is it necessary to provide required information at the time of online purchase?

• Yes, Your Basic Information and shipping address is required at the time of online purchase.

Shipping

Why same titled product has different price?

• Its because of the use of different material and manpower that has been used for the product to give final touch or the provider of the product offering the same product at different price to the mayursilpacraft.com

How can I order a product?

• A product can be ordered by simply visiting the website. Sign in to our website and select the product . Add the product to the cart and proceed to the payment method.

Can I order many items at a time?

• Yes you can. Just select the items and add to the cart . Then select view your cart and proceed to checkout.

What is the delivery charge?

• It is the charge taken by the courier service to deliver the product. It depends on the nature of the product and its size.

Does mayurshilpacraft.com deliver product outside India?

• For now It doesn’t and we are sorry for this. Later it may expand its circle and deliver outside of India.

Which courier service used to deliver product?

• Our company has been tied up with one of the most trusted courier service i.e. DTDC You can track your order anytime on this and through postal we will deliver also.

What is the expected delivery time duration?

• Minimum 14 working days required to deliver the product in India.

How do you package your product?

• Product will be packaged very carefully to avoid damage and to ensure the product will reach safely at costumer end.

Order status

How can I know the status of my product?

• Just login to our website, and click on the track order option. You will get the status of the product.
When can I cancel an order?

Return

What is mayurshilpacraft.com return policy?

• Mayurshilpacraft.com understands how much you value your every purchase. Therefore, in the rare event that you are not fully satisfied with what you ordered, or in case the product you received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Friendly Returns policy has got you covered.
• Possible solution could be Replacement or Refund in case we are unable to provide a Replacement/Exchange .
• Request for return should be placed with in 7 days from the date of delivery.
Which items are not returnable?
• There are no such items here. We completely give preference to your choice.
If there is any dispute to whom can I concern/ contact?
• In case of any queries, please fill free to call our costumer support on +91 9583901745 or email us on mayurshilpabpd@gmail.com .

Others

Can I give any suggestion?

• Of course you can. Your suggestion will help us to improve our business and to serve you better. So please feel free to do so.

Contact us

Email id: mayurshilpacraft.com
Phone no: +91 9583901745